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  • šŸŽļø Increasing Speed to Lead w/ Clay

šŸŽļø Increasing Speed to Lead w/ Clay

Siri + Clay Demo, Salesforce Package, & Stats

šŸ‘‹ Hey, Claymaker!

If you didnā€™t catch it, I shared an Apple Siri + Clay demo on a Clay podcast that I hosted. Yup, now you can kick off Clay tables and searches via voice. šŸ¤Æ

Now thereā€™s a couple Claybooks up. The arcade style, follow along guide, are super helpful to learn Clay. I have 2 up so far:

But, for this weekā€™s post, Iā€™m going to show you how to increase speed to lead.

Here is the challenge:

  1. Lead comes in

  2. Lead is ā€˜scoredā€™, though I still see many struggle with this

  3. Lead is passed to SDR/AE

  4. Maybe some research is done? Maybe not? Probably notā€¦

  5. Lead gets followed up on days laterā€¦ and itā€™s genericā€¦

Letā€™s automate all this with Clay.

This post will be high level and will follow up with a more in the weeds post later.

Why Speed to Lead Matters

Response rates. Response rates. Response rates.

Lead Stats from Chili Piper

Speed to lead matters. A lot. With modern buyers having more information than ever before, your speed allows you to differentiate and build relationships faster with potential customers. Not to mention that in todayā€™s hyper-competitive B2B landscape, itā€™s important to understand the consequences of a poor customer experience. Still need a little more convincing? Letā€™s look at a few more hard stats that make your speed hard to ignore.

Lead Response Time (+ 12 Speed to Lead Statistics That Show Why It Matters)

And, some more data to better see this visually (borrowed from Clayā€™s blog post):

Overview of How Clay Integrations Work

Below is a general diagram of inputs and outputs.

Similar to how software developers have a Software Development Lifecycle, development pipelines, automations for deployments and so onā€¦ I see Clay as having similar attributes as an Enrichment Pipeline.

Ok, need some better terminology for that.

Thereā€™s a couple of different options for Inputs:

  1. Company & People search within Clay

  2. Native integrations to start searches (Ex. find accounts out of StoreLeads)

  3. List inputs from CRMs

  4. Clayā€™s Chrome extension

  5. Webhooks (Ex. sending data from a web form for inbound leads)

    1. Send anything in a JSON format here

Thereā€™s almost infinite outputs / locations:

  1. Update CRM

  2. HTTP API - to connect to virtually any service that has an API

  3. Native integrations

  4. Slack

  5. Automation tools like Zapier & Make

  6. Email sequencers

  7. Slack

Ex. I recently built an automation that used Make.com to update my Google Contacts with enriched Leads.

This provides a TON of flexibility and extensibility for GTM Engineering.

Improving Speed to Lead with Clay

Super common use case for our customersā€¦

One example, step by step:

  1. Inbound lead comes in via Web Form

  2. Lead is sent in JSON format to a Webhook in Clay

  3. Pre-defined table enrichments automatically kickoff

  4. Lead is enriched with research to help personalize email

  5. AI email is generated

  6. Data can be sent out via:

    1. JSON format

    2. Native integration w/ Salesforce or HubSpot

    3. Native integration w/ Email sequencer

  7. Email is sent back to contact within minutes

In visual form:

Read More on Clayā€™s Internal Implementation

Around The Kiln

Newsletters Iā€™m Reading:

  • The Sellers Daydream - learn how to have better sales conversations from stories from ancient times. A fresh take. Memorable. Enjoyable to read.

  • GTM w/ AI - Discover new AI tools, their case studies, and what it means for GTM.

  • The GTM Strategist - All things GTM strategy. Lots of awesome infographics, case studies, and breakdowns.

  • Clay Hacker - Up and coming Clay newsletter with great walkthroughs.

Salesforce Package Now Available

This basically automates the entire list building + research building that SDRs do.

Now they can reinvest the 1-2 days / week they spend on unnecessary tasks.

Time to Do Discovery DURING your DEMO

Itā€™s a pretty bad experience to just do discovery upfront and then demo. Integrate the two. Have a couple of short demos to pull up. Freestyle.

Change it up.

For real, focus on having a conversation and sprinkle those questions in.

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By fellow, GTM Engineer, Ashley Artrip. She is awesome. Give this a listen.

Also, where has this been my entire career?

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āœŒļø until next time. hope you find all this helpful. Sharing is caring

Need help with Clay? Shoot me a message: [email protected]

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